Intercultural success at work

• Identify and understand your culture and your interlocutor’s.
• Improve professional exchanges in intercultural situations, in your company and at the exterior.

Methods :

• Pragmatic approach, based on reflection and interactive communication.
• This "workshop" is run by a certified British trainer who has years of experience working with trainees (individually / groups) in international companies.

Contents :

• Reflection on the different personalities
• Definition of the word « culture »
• Communication in and outside work
• The work melting pot
• Cooperation between international teams
• Cultural Icebergs « hidden codes »
• Anticipate and manage conflicts
• Changing processes and organisation
• Praise and feedback    
• Negotiation
• Particular requests for Day.
  

Planning and organisation :

• Intermediate level in English is required
• 2 days of 7 hours training.
• Sessions to be defined together.

Groups of 6 people maximum.

Please click here for further information